Legal

Terms of Service

Last updated: August 2026

These terms are a plain-language placeholder provided for demonstration only. They are not legal advice. Replace them with terms reviewed for your organisation before going live.

1. Introduction & acceptance

Cantermere is provided by Cinolla Software Limited (“we”, “us”), a company registered in England & Wales under company number 04814017. By opening a stable or using the service you accept these terms. If you are agreeing on behalf of a business, you confirm you are authorised to do so.

2. Use of the service

We grant you a non-exclusive, non-transferable right to use Cantermere to run your yard for as long as your account is open. You keep ownership of the data you put in. We aim to keep the service available and secure, but we do not guarantee uninterrupted access.

3. Accounts & responsibilities

You are responsible for the accounts you create for your staff, for keeping credentials secure, and for what those accounts do. You are responsible for the accuracy of the information you record — including horse weight limits, daily caps and rider grades.

Cantermere assists with welfare decisions; it does not make them. The checks it performs are only as good as the limits you enter, and they do not replace the judgement of a qualified person at the yard. You remain responsible for the welfare of your horses and the safety of your riders.

4. Bookings & payments

Contracts for lessons are between you and your rider — we are not a party to them. Where you take payments online through Cantermere, our fee is deducted from each payment as set out on our pricing page. Payment processing may be carried out by a third-party provider under their own terms.

5. Cancellations & refunds

Your own cancellation and refund policy applies between you and your riders, and you are responsible for publishing and honouring it. You may close your Cantermere account at any time; there is no minimum term and no notice period.

6. Acceptable use

Do not use Cantermere unlawfully, to store data you have no right to hold, to attempt to reach another stable’s data, or to disrupt the service for anyone else. We may suspend an account that does.

7. Intellectual property

The Cantermere software, brand and design remain ours. Your data, and any content you upload, remain yours. You grant us only the licence needed to operate the service on your behalf.

8. Liability

Nothing in these terms limits liability that cannot lawfully be limited. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid us in the twelve months before the claim.

9. Changes to these terms

We may update these terms. Where a change is material we will tell account holders in advance. Continuing to use the service after a change takes effect means accepting it.

10. Contact

Questions about these terms: hello@cantermere.uk.